1. Information We Collect

When you book a tour, request a quote, or contact us, we collect the details you provide directly — name, email, phone or WhatsApp number, hotel or pickup location, payment details, and any special requests such as dietary or mobility needs.

2. How We Use Your Information

To confirm, manage and deliver the tours, tickets and activities you book.
To send booking confirmations, pickup reminders and, where opted in, offers by email or WhatsApp.
To improve our routes, vehicles and guide training based on feedback.
To meet legal and licensing obligations as a DTCM-registered tour operator.

3. Sharing Your Information

We share only what is necessary with the partners directly operating your booking — such as an attraction ticketing partner or a dhow cruise operator — and never sell guest data to third parties for marketing purposes.

4. Payment Security

Card payments are processed through PCI-compliant payment gateways. Golden Sand Safari Dubai does not store full card numbers on its own servers.

5. Cookies

Our website uses cookies to remember your preferences and understand which tours are viewed most, so we can keep listings accurate and useful.

6. Your Rights

You may request a copy of the data we hold about you, ask us to correct it, or ask us to delete it, by emailing goldensandssafari@gmail.com.

7. Contact

Questions about this policy can be sent to goldensandssafari@gmail.com or our Deira, Dubai office.

How we handle your information.